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1 Client : Teal Patents Ltd
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2 Product Description
Cascade – A mobile hot water hand wash system. Features include no plumbing , hands free operation, minimum water use, no splashing and a hygienic way of handling fresh and waste water. Customers include commercial and industrial companies such as public utilities and maintenance companies.
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3 Critical Issue
At prototype stage, company realised that material costs were too high, system was too complicated, there were electrical safety problems and assembly was very difficult.


4 What we did
Following an initial discovery meeting to understand context and need, we held two workshops with teal using concurrent engineering methods supported by design for manufacture and assembly techniques.

5 Outcome
Major changes were made to the internal design of the product resulting in less parts, easier assembly operations, improved electrical safety and a 25% reduction in cost. The product was lunched during 2001 and is selling at 30 machines per month. Teal are now proposing to design new and re-lifed products to satisfy European market opportunities. In February 2002, Teal started a Teaching Company Scheme with University of Warwick support aimed at the implementation of a structured product development process and the development of a new range of products.

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6 More information

Contact Brian Miles at Innovation-Direct on 024 76 572 505

November 2002